New digital signature and remote online notarization features from DataCRaiM streamline transactions and elevate customer experiences for vendor partners
DataCRaiM, a specialist in Data, AI & CRM driven business transformation has partnered with Mitsubishi HC Capital America, the largest non-bank, non-captive finance provider in North America, to drive several key enhancements and improvements to Propel, its proprietary, best-in-class digital transaction and portfolio management system.
This collaboration has introduced advanced digital signature and remote online notarization features, delivering a seamless, efficient, and user-friendly experience that has exceeded expectations for vendor partners. This sophisticated solution featured a 7-step automation process, integrated UI checkpoints, a notarization flag to seamlessly route documents, Salesforce status synchronization, and automated reminder events.
Rohan Marfatia, CEO of DataCRaiM, commented, “We are thrilled to partner with Mitsubishi HC Capital America on this transformative project. Our team took the time to understand their unique challenges and goals, delivering a tailored solution that perfectly aligns with their vision and to enhance their digitized financing experience. This partnership reflects our mission to drive meaningful business transformation through technology for achieving Excellence with Intelligence.”
The enhanced vendor portal integrates DocuSign and Proof on the Salesforce platform, enabling Propel community users to electronically sign and notarize documents. This eliminates traditional, time-consuming processes, allowing vendors to complete transactions quickly and securely while optimizing license usage for cost savings. The self-service portal also empowers vendors to track requests—including initiator, receiver, time, date, and other key data—maintaining top-tier security and streamlining workflows.
As the signature platform for originating and managing transactions, the launch has helped bring Propel to the Canadian market through Mitsubishi HC Capital Canada, a subsidiary of Mitsubishi HC Capital America, to further transform, simplify and expedite the process in Canada.
This collaboration underscores the power of combining DataCRaiM’s technological innovation with Mitsubishi HC Capital America’s industry leadership. Together, they have set a new benchmark for efficiency and customer experience in the equipment finance industry in North America.
About DataCRaiM
DataCRaiM’s mission is to drive business transformation through intelligent integration of AI, data analytics and CRM solutions, delivering excellence with Intelligence for lasting partnerships.
With a focus on customer-centered solutions and technological innovation, DataCRaiM partners with leading companies to deliver measurable and meaningful change. They have partnered with some of the largest finance companies globally for driving Digital Transformation through software and services on varied use cases involving Salesforce, Microsoft and Databricks platforms. Their milestone-based delivery model ensures reliable execution and long-term success.
These use cases have driven AI powered purchase prediction, Robotic Process Automation, Acceleration of vendor transactions through Digital Solutions, Descriptive to Predictive to Prescriptive Analytics journeys, multi-channel marketing automations, scalable API infrastructure build for equipment finance vendor partners, Automated Risk intelligence, automated lead management and more.
DataCRaiM Products include:
AutoDocX - provide a way for Equipment Finance partners to automatically process and import manual handwritten / PDF credit applications to CRM platforms like Salesforce, and drive automation.
BizIntellect - Enables business identity and monitoring on Salesforce utilizing the power of Middesk platform.
DataCRaiM ERP - A powerful ERP solution built on Google Sheets.
Visit DataCRaiM for more information.
About Mitsubishi HC Capital America
Mitsubishi HC Capital America is a commercial finance company that has extensive capabilities throughout North America with its affiliate, Mitsubishi HC Capital Canada, combining a consultative approach and expansive digital platform to help organizations of all sizes accelerate growth. With $7.5 billion in assets and more than 800 employees, the company is the largest non-captive, non-bank commercial finance company in North America. Mitsubishi HC Capital America partners with equipment manufacturers, dealers, and distributors, as well as end customers, in providing customized financial solutions, including transportation and commercial finance. Dedicated to improving the communities where it operates, the company is committed to the United Nations Sustainable Development Goals. Visit Mitsubishi HC Capital America for more information https://www.mhccna.com/en-us.
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