Equipment Leasing and Finance Association - Equiping Business for Success

Operations

Following are some back-office support and documentation issues to consider:

Documentation Preparation

  • Automated vs. manual
  • Delivery method
  • Audit requirements

Booking

  • UCC Filing
  • Title registration
  • Insurance administration
  • Sales and property tax administration

Billing

  • Different types of billing
  • Pass-through billing
  • Cash application

Collections

  • Legal
  • Repossession and remarketing

Customer Service

  • Call center
  • Account status

Systems

  • Application processing
  • Lease and loan accounting
  • Document imaging