Events

Credit & Collections Management Conference & Exhibition

June 3-5, 2026
Hyatt Regency Orlando, Orlando, FL
Register Now!
Wednesday
Thursday
Friday

Wednesday, June 3

9:30am - 6:30pm

Registration Open

Ballroom Foyer
10:00am - 11:30am

Survivor: Talent Edition

Florida Ballroom C

Step into a fast-paced, interactive experience where teamwork, strategy, and adaptability take center stage. Attendees will navigate real-world workforce challenges, make tough talent decisions, and experience the ripple effects in real time. Not every strategy survives and difficult calls shape the outcome. Will you rise to the top… or be voted off the corporate ladder?

There is no additional fee to attend. Advance registration is requested through the conference registration site. Space is limited to 40 attendees. 

Moderator: 

 Dana Pace, PNC Equipment Finance, Chair, Credit & Collections Committee

Speaker:

 Ford ClarkClarkwork Consulting

10:30am - 12:00pm

Exhibitor Set-up

Ballroom Foyer
12:30pm - 2:00pm

Opening Joint Session & Lunch

Regency Ballroom, Salons P & Q
  • Setting the Stage

    Daryl Muller, Chief Operating Officer and Corporate Secretary, ELFA

  • Committee Chair Panel: Shared Challenges and Opportunities

    Moderated by Daryl Muller, Chief Operating Officer and Corporate Secretary, ELFA

    Dana Pace, PNC Equipment Finance, Chair, Credit & Collections Committee
    Jay Wilensky, Chicago Freight Car, Chair, Financial Accounting Committee
    Robert Kruger, The Huntington National Bank, Chair, Tax Professionals Committee

  •  Keynote Address - AI in Action

    Introduction by Jennifer Cox, SVP, Commercial Sales Leader, Financial Institutions, Equifax

    Nick Pericle will explore the rapidly evolving role of artificial intelligence and its impact on business today and in the years ahead. This session will provide practical insights into how organizations can adapt, implement meaningful AI-driven strategies, and prepare for a future where AI is fully integrated into daily operations, decision-making, and customer engagement.

    Moderated by Dana Pace, PNC Equipment Finance, Chair, Credit & Collections Committee

    Nick Pericle, Founder, Tenexity

    Underwritten by:
    Equifax_

2:00pm - 2:30pm

Refreshment Break

Ballroom Foyer
2:30pm - 3:30pm

General Session: Credit Managers Survey

Regency Ballroom, Salons P & Q

See and discuss the results from the 15th annual Credit Manager Survey. You will hear what your peers think about the current state of the economy, where portfolio performance is trending, which industries are being targeted for expansion and contraction, whether credit standards are becoming more aggressive or conservative, the direction of collateral values, the view of the regulatory environment, and many other timely and interesting credit-related topics.

Discussion Leaders:

Michael (Mic) Mount, CLFP, U.S. Bank Equipment Finance
Charlie Jones, 1st Equipment Finance, Inc.
Christine Holguin, CCA Financial, LLC
Scott McCann, Pinnacle Financial Partners, Inc.
Patrick Moore, Equifax

3:30pm - 3:45pm

Refreshment Break

Ballroom Foyer
3:45pm - 4:45pm

General Session: Collections Effectiveness Survey

Regency Ballroom, Salons P & Q

This session presents findings from the ELFA Collections Benchmarking Survey alongside current economic and credit data, giving collections professionals a peer-based view of where delinquencies, charge-offs, and recoveries stand in 2026. Panelists will share how leading organizations are responding — from AI and automation adoption to staffing, outsourcing, and regulatory preparedness.

Discussion Leaders:

Robert Fagan, Wintrust Specialty Finance 
Mitchell Bell, Auxilior Capital Partners, Inc.
Jackie Kirk, Western Equipment Finance
Dominick Cevet, Auxilior Capital Partners, Inc.
Kelby SpringEquifax

4:45pm - 5:30pm

Joint Newcomers Reception

Atlantic

New to the conference? This is your event. Join fellow first-timers and members of the Conference Planning Committee for a relaxed, informal reception designed to help you get oriented, make connections, and hit the ground running. Open to all attendees at no additional cost.

5:00pm - 6:30pm

Joint Hosted Reception/Exhibits Open

Ballroom Foyer

The conference is officially underway! Join your colleagues for an opening reception in the exhibit hall — great conversations, exhibitor visits, light fare, and an open bar. This event is included with all conference registrations.