ELFA Mobile

Innovation Lab Conference & Exhibition

September 08 - September 10, 2025

Denver Hilton City Center, Denver, CO
Innovation Lab Conference & Exhibition

Monday, September 08

08:00 AM - 06:00 PM Conference Registration
08:30 AM - 11:30 AM Community Service Event
Join your fellow conference attendees and give back to the local Denver area before the conference begins. Select your interest in participating during registration. Exact details for the community service event will be determined soon.
09:00 AM - 11:30 AM Exhibitor Set-Up
We will hold a table-top exhibition area outside the conference session rooms. Exhibitors will be able to set-up their tables during this time.
10:30 AM - 11:30 AM Pre-Conference Roundtable: Documentation Automation - Challenges & Opportunities
Representative from DocuSign and what they are seeing with their customers.
10:30 AM - 11:30 AM Pre-Conference Roundtable: The Future of Work - Talent, Tech and Transformation
As AI and automation transform the way we serve customers, the human moments matter more than ever. This session introduces the N.I.C.E. framework - a practical and repeatable model for training agents to deliver service that is emotionally intelligent, consultative, and trust-building. Attendees will walk away with actionable strategies to develop talent who can truly notice, listen, care, and follow through.
11:30 AM - 01:00 PM Bites & Brainpower: Where Lunch Meets Meaningful Connection

Join us for an energizing buffet lunch with a twist - networking meets knowledge-sharing at Bites and Brainpower! You'll sit at round tables of 10, each hosted by an exhibiting company eager to spark engaging innovation conversations and forge new connections.

  • Enjoy a delicious lunch while diving into thought-provoking topics curated by your table host.
  • Each table features a set of discussion questions to get the ideas flowing.

This isn't your average lunch - it's a chance to connect, converse, and walk away with new perspectives and new contacts. This event is open to all attendees, from both conferences, and is included in your conference registration. Please indicate your interest in participating during the registration process. Registration deadline is August 25th.

01:15 PM - 02:30 PM Opening & Keynote Presentation: Five Rules for Innovating in Turbulent Times
In this mainstage talk, Chelsey Barron, Innovation Committee Chair, introduces the NEW Innovation Lab Conference & Exhibition and all the exciting things that await you this week. We will then hear from ELFA CEO & President, Leigh Lytle. Leigh will highlight all that ELFA has accomplished in 2025, what is beyond and how this innovative and active group can participate. Rounding out this energetic start to our conference is Safi Bahcall. Five Rules for Innovating in Turbulent Times Many companies struggle to adapt to rapidly changing markets: the core dominates the new, projects linger too long, and innovation theater proliferates. The apex innovators who avoid these traps and dominate their industry focus on structure not just culture. They build a system to run experiments at pace and scale without sacrificing excellence in their core franchise. Using surprising and entertaining examples from Apple, Amazon, Best Buy, Harley-Davidson, Lego, and the US military, Safi describes five rules you can use to build this system and become the initiator rather than the victim of innovative surprise.
02:30 PM - 02:50 PM Coffee & Connect with Exhibitors
02:50 PM - 03:30 PM Concurrent Session: Securing the Future - Cyber Resilience in a Rapidly Changing World
Cybersecurity isn't just an IT concern, it's a business imperative. Whether you're rapidly innovating or maintaining core systems, protecting your organization, customer data, and digital infrastructure is non-negotiable. In this session, we'll explore how equipment finance leaders can balance growth and security, embed cyber awareness across teams, and build a culture where everyone - internal teams, vendors, and customers - plays a role in defending against threats.
02:50 PM - 03:30 PM Concurrent Session: From Data to Decisions - Turning Insights into Action
Before you can harness the power of AI and emerging technologies, you need a strong foundation - and that starts with data. In today's business landscape, data is everywhere. But it's what you do with it that sets you apart. This fast-paced session will dive into how equipment finance companies are transforming raw data into smart, strategic decisions - from originations and portfolio management to collections and customer experience. We'll explore best practices for analytics tools, data governance, and performance measurement - and show how real companies are seeing real results, like higher conversion rates and reduced delinquencies. Come ready to learn how to unlock the potential of your data and take your business to the next level.
03:30 PM - 04:00 PM Recharge & Connect Break
04:00 PM - 04:30 PM Concurrent Session: Specialized Apps and Information Software Study from the Equipment Leasing & Finance Foundation
04:00 PM - 04:30 PM Concurrent Session: AI 101
Laying the groundwork for innovation. New to AI? This session breaks down the basics and explores how artificial intelligence and machine learning are transforming equipment finance. Learn how to identify opportunities for digital transformation, streamline manual processes, and apply AI to areas like risk assessment, customer service, and equipment lifecycle management. Walk away with practical insights and a solid foundation to start your AI journey.
04:30 PM - 04:45 PM Connection Break
04:45 PM - 05:15 PM Exhibitor Lightning Round #1
Crowd around for rootin-tootin vendor presentations! Prepare to be entertained by this fun and informal lightning round giving our exhibitors a short presentation window to convince you why you should work with them! This is a highly efficient way for you to shop exhibitors and determine the vendors you want to further conversations with. You won't want to miss this!
05:15 PM - 07:00 PM Opening Reception with Exhibitors
All attendees of the both conferences are invited to connect and unwind at this fantastic reception. Exhibit tables will be open and you will have some time to stop by and chat. Lite fare will be served with an open bar. This event is included with all conference registrations.
05:15 PM - 06:00 PM Newcomers Reception
07:00 PM - 09:00 PM Evening Dinner & Entertainment
Unwind and connect with fellow attendees during our lively evening dinner event - an experience included with your conference registration. Enjoy a delicious meal, great conversation, and engaging entertainment in a relaxed setting. It's the perfect way to network, celebrate the day, and have some fun! Please indicate your interest in participating during the registration process. Registration deadline is August 25th.
* All times are in Mountain Standard Time