Cancellation and Other Policies
Refund minus $100: Should you need to cancel, refunds will be processed less a $100 administrative fee.
ELFA regrets that refunds will not be given for no-shows. Please Note: Cancellations by telephone will be accepted, but must be followed up with a letter that includes the name of the ELFA staff member who accepted the cancellation.
This letter may be:
a. mailed to Janet Fianko at ELFA Headquarters: 1625 Eye Street, NW, Suite 850 Washington, DC 20006-1203
b. faxed to (202) 238-3457, Attn: Janet Fianko, or
c. emailed to Janet Fianko at email@example.com
Substitutions for the entire program may be made at any time including on-site registration.
Non-Member Conference Attendance Policy
A non-renewing, Regular Member organization will be permitted to attend one ELFA conference as a non-member and pay the applicable non-member registration fee. If the company wishes to attend another ELFA conference thereafter, it must join as a Regular Member.
An organization that has never been a member of the ELFA, and is qualified to be a Regular Member, is subject to the same attendance policy that applies to the non-renewing ELFA Regular Member: i.e., they will be permitted to attend one ELFA conference as a non-member and pay the applicable non-member registration fee. If the company wishes to attend another ELFA conference thereafter, it must join as a Regular Member.
New members will receive a discount (the difference between the non-member and member registration fee) towards their dues if they attend a conference as a non-member, pay the non-member registration fee, and subsequently join the ELFA within 60 days.
To learn more about ELFA membership and its benefits, please contact Julie Benson at firstname.lastname@example.org or 202-238-3432.
Speaker and Planning Committee Registration Policy
All speakers and committee members must complete and return the registration form, or register online. Speakers attending the entire conference pay half the regular member first person registration fee. The fee is waived for speakers who are attending only on the day of their presentation. Committee members, regardless of length of stay at the conference, pay half the regular member first person registration fee.
The exception to this policy is the ELFA Annual Convention. Speakers attending the entire Annual Convention pay the full regular member first person registration fee. The convention fee is waived for speakers who are attending only on the day of their presentation.
Spouse/Companion Registration Policy
A spouse/companion attending any portion of the conference or social functions must be registered and pay the spouse/companion fee. If your spouse/companion is employed in leasing and wishes to attend any portion of the conference or social event, the full attendee (member/nonmember) registration fee is due.
If you have questions regarding the speaker, committee or spouse/companion registration policies, please contact Heather Staverman at (202) 238-3427 / email@example.com or Janet Fianko at (202) 238-3420 / firstname.lastname@example.org